International Travel Guidelines

 

International travel guidelines and general information for guests flying with us to Oman, Qatar, Bahrain, Kuwait, Saudi Arabia, Malaysia & Singapore

*In accordance with the COVID-19 protocols laid out by the Government of India, all guests are requested to wear masks properly by covering their nose and mouth, throughout the travel. Guests wearing masks incorrectly or violating the protocols inside the aircraft may be deboarded and will not be allowed to travel. Failure to comply with the regulations shall invite action under Civil Aviation Requirements (CAR) Section 3 Series M Part VI.

***Effective 22nd May 2021, guests boarding international flights from India should ensure that the test report has a QR code linking to the original report. This is applicable only to those guests who are required to carry a negative RT-PCR test report as per the guidelines/requirements issued by the destination country.

Digital COVID-19 Vaccination Certificate (DCVC) for International Travel

Guests are required to generate and access the DCVC prior to their International travel for ease of certificate verification outside India.

To Generate DCVC

– Login to https://selfregistration.cowin.gov.in/
– Click on “Certificate” >> “International Travel Certificate” >> “Download”
– Enter “DOB” and Passport Number and Submit

To access DCVC
– Login to https://selfregistration.cowin.gov.in/
– Click on “Certificate” >> “International Travel Certificate” >> “Download”

Kindly follow the COVID-19 regulations strictly for your safety and hassle-free travel.

General Information for International Guests

Passport information and  Contact Details of the guest are mandatory while making bookings.

Air India Express will not be accepting or taking responsibility for any onward connections on other Carriers/ Airlines. Air India Express is a point to point carrier and does not have an Interline / Codeshare agreement with any other Airlines.

Effective 15.11.2021, foreign nationals intending to visit India for tourism purposes will be allowed to enter India on e-Tourist visa/ Tourist Visa which was issued on/ after 06 October 2021. The tourist Visa/ e-Tourist Visa will have to be utilised within 120 days from the date of issue of such Visa/ ETA and fresh Tourist Visa/ e-Tourist Visa will remain valid for single entry for up to 30 days from the date of entry.

Effective 14th February, guests travelling to India must follow these guidelines

1.Submit an online Self-Declaration form through https://www.newdelhiairport.in/airsuvidha/apho-registration before the scheduled travel with 14 days travel history and complete Indian destination address.
2.Upload a negative COVID-19 RT-PCR report conducted within 72 hrs prior to undertaking the journey
or certificate of completing full primary vaccination schedule of COVID-19 vaccination (Countries list is available on MoHFW Government website mohfw.gov.in and the website of Ministry of External Affairs and Air Suvidha Portal)
3.Guests shall also submit a declaration with respect to authenticity of the report and will be liable for criminal prosecution, if found otherwise.
4.Give an undertaking on the portal or otherwise to Ministry of Civil Aviation, GoI, through the airline before the journey – that they would abide by the decision of the appropriate government authority to undergo home/ institutional quarantine/ self-health monitoring, as warranted.
5.Only asymptomatic travellers will be allowed to board after thermal screening.
6.All guests are advised to download Aarogya Setu app on their mobile devices.
7.Guests will follow the protocol as below on arrival:
• Guests will be required to undergo a COVID-19 test at random (identified by the officials) at the arrival airport in India at their own expense.
• If tested positive, their samples should be further sent for genomic testing at INSACOG laboratory network and treated/ isolated as per laid down standard protocol.
• All guests will self-monitor their health for next 14 days of arrival.
8.Children under 5 years of age are exempted from both pre- and post-arrival testing. However, if found symptomatic for COVID-19 on arrival or during home quarantine period, they shall undergo testing and treated as per laid down protocol.

List of Countries/Regions in respect of which primary vaccination schedule completion
certificate is allowed to be uploaded(As on 10th February 2022): click here.

Guidelines for International Arrivals by Ministry of Health and Family Welfare(As on 10th February 2022)

The listing of such countries under Category A/ requiring additional measures on arrival into India is available on website mohfw.gov.in and the link of the same will be available at website of Ministry of External Affairs and Air Suvidha Portal.

Guests will be travelling at their own risk and are required to read the terms and conditions of travel carefully before making a reservation. Criteria for travel should also be checked by referring to the conditions on the respective countries regulatory website.

Air India Express will not be responsible if a guest is denied entry into the destination country and they will have to bear the cost of penalty/ deportation if any. Quarantine charges at the time of arrival at the destination will have to be borne by the guest.

At the time of boarding the flight, guests will have to undergo thermal screening as per health protocol. Only asymptomatic guests would be allowed to board the flight.

Guest must ensure that they comply with all travel and health requirements of the destination country. While making a booking on these flights guest accepts the terms and conditions associated with the travel on these flights. Air India Express has no liability for the same.

Click here for FAQs on COVID-19 related travel information 

United Arab Emirates

For Travel Related Updates and downloadable forms for travel between India and UAE, click here. 

Sultanate of Oman

India to Oman

*Transit not allowed.

Traveler categories permitted to travel from India to Oman:

  1. Visa holders of Oman 
  2. Residents of Oman
  3. Omani citizens
  4. Guests who do not require a visa to travel to Oman and guests who can obtain a visa upon arrival in Oman.

All guests travelling from India must:

  1. Present a COVID-19 vaccine certificate containing a QR Code stating that they have received two doses of a vaccine approved in Oman. The last dose is required to have been received not less than fourteen days ahead of estimated arrival time. The Ministry of Health publishes and updates the list of vaccines approved in Oman.
  2. Present a pre-travel negative result COVID-19 PCR test result which can be validated and certified with a QR Code. The test must be conducted within 72 hours prior to the scheduled time of arrival in Oman.
    Guests who have received two doses of approved vaccine and the last dose was received atleast fourteen days ahead of estimated arrival time need not submit a negative result COVID-19 PCR test.
  3. Guests arriving to the Sultanate without holding a negative COVID-19 PCR will be subjected to a COVID-19 PCR test upon arrival (conducted within 24 hours of arrival) where after the guest shall be required to enter mandatory quarantine with electronic tracking bracelet until a negative PCR test results is received. If the PCR test result is positive, the guest shall be required to undergo mandatory health isolation for ten days starting from the test date. Guests who have recovered from COVID-19 but tested positive on arrival are exempted from health isolation provided they are able to submit proof that they have completed the prescribed isolation period in the country where they were infected before travelling to Oman.
  4. If the guest prefers to conduct the COVID19 PCR test upon arrival, the guest shall pay the prescribed fees when registering via https://covid19.emushrif.om (Tarassud+) platform before boarding the aircraft.
    5. Arriving guests aged 18 and below are exempted from the requirements of the vaccine and COVID-19 PCR test. Patients with diseases that prevent them from receiving the vaccine according to an approved medical certificate are also exempted from presenting vaccine certificates.

*Guests must ensure that they comply with all travel and health requirements of the destination country. If guests are denied entry, they will have to bear the cost of penalty/ deportation.

State of Qatar

India to Doha

*Transit not allowed.

All guests travelling from India must:

1. Unvaccinated / Non-Immune Residents/ Qatar Citizens and any GCC Citizens (who are Non-Residents)​ and Visitors vaccinated / Unvaccinated / Non-Immune must present a negative COVID-19 PCR test report (printed copy) at the Indian departure airport conducted within 48 hours prior to arrival into Qatar. The COVID-19 PCR test should be a validated and certified medical test result in English from an ICMR accredited laboratory.
2. All guests must download the Ehteraz smartphone application before arrival. They are required to sign an Undertaking and Acknowledgment Form before arrival into Qatar.
Download the Undertaking and Acknowledgement form
3. Non-residents of Qatar who are non-immune/ unvaccinated must register on the Ehteraz website (www.ehteraz.gov.qa) and upload all relevant documents such as vaccine certificate at least 3 days before arrival. EHTERAZ registration/ approval is mandatory for all visitors travelling to Doha on Visa on Arrival.
4. Present pre-confirmed hotel quarantine package from the listed hotels on the Discover Qatar website, Exceptional Entry Permit (printed copies) for applicable guests.
5. Fully vaccinated Residents of Qatar, will be subject to a Rapid antigen test upon arrival in Qatar (at the guest’s expense, no self-tests) for all age groups. Unvaccinated Residents of Qatar will be subject to a home quarantine for 5 days upon arrival in Qatar along with PCR test within 24 hours of arrival, plus Rapid Antigen Test on day 5 of home quarantine (at the guest’s expense, no self-tests) for all all-age groups.
6. Fully vaccinated GCC citizens (non-residents) and visitors with pre-approved and on-arrival visas will be subject to hotel quarantine for 1 day upon arrival in Qatar and a Rapid antigen test will be done on the same day (at the guest’s expense, no self-tests) for all age groups. Unvaccinated GCC citizens (non-residents) with pre-approved and on-arrival visas will be subject to hotel quarantine for 5 days upon arrival in Qatar and a Rapid antigen test will be done on the day 5 (at the guest’s expense, no self-tests) for all age groups.
7.Fully vaccinated Qatar citizens will be subject to a Rapid antigen test upon arrival in Qatar (at the guest’s expense, no self-tests) for all age groups. Unvaccinated citizens will be subject to a home quarantine for 5 days upon arrival in Qatar along with PCR test within 24 hours of arrival, plus Rapid Antigen Test on day 5 of home quarantine (at the guest’s expense, no self-tests) for all all-age groups.

List of MOPH-Qatar approved vaccines: Two doses of AstraZeneca (Covishield / Oxford / Vaxzevria)/ Pfizer-BioNTech (Comirnaty)/ Moderna (SpikeVax) or 1 dose of Jansen / Johnson & Johnson.

List of MOPH-Qatar Conditionally approved vaccines: Two doses of Covaxin/ Sinopharm/ Sinovac/ Sputnik V.

8. Guests travel on Family & Personal Visit Visa must have the following requirements:
i) Valid family visit visa or personal visit visa.
ii) A passport valid for at least 6 Months.
iii) Health insurance for all medical expenses during the visit.
iv) Confirmed return ticket of Air India/ Air India Express valid for 3 months.
v) Guests must possess an international credit/ debit card worth a minimum value of QAR 5000/- (equivalent INR One lakh) to be allowed to travel to Doha. Only valid credit cards and/ or debit cards in the name of the travelling guest or head of the family will be accepted as proof of financial fit.

9. Guests who are fully immunized outside Qatar with a vaccine approved by the Ministry of Public Health of Qatar are required to submit the original vaccine certificate and other supporting documents written in Arabic or English proving that they have obtained the vaccine, as follows:
i) Name of the guest which must match the passport.
ii) Dose dates according to type of the vaccine (one dose for Jansen vaccine and two doses for other vaccines).
iii) Type/ name of the vaccine.
iv) The serial number of the vaccine batch (if any)

10.Indian Nationals travelling to Qatar is eligible for free tourist visa upon arrival for a period of 30 days (which can be extended for a similar period) provided they comply to the following conditions:
i) Valid passport for at least six months
ii) Provide a confirmed return ticket of Air India/ Air India Express and hotel reservation in one of the country’s hotels during the visit period prior departure at the Indian airport.

Effective 14th April 2022, Indian Nationals travelling to Qatar is eligible for free tourist visa upon arrival for a the full period of Confirmed Hotel Reservation in one of the country’s hotels available through Discover Qatar Website only, extendable for a maximum period of 60 days provided they comply to the following conditions:

  1. Valid passport for at least six months
  2. Provide a confirmed return ticket of Air India/ Air India Express
  3. Confirmed hotel reservation in one of the country’s hotels through Discover Qatar Website for the intended visit period prior departure at the Indian airport.

iii)Unvaccinated medical guests (Resident Permit holders, Qatari nationals and GCC citizens) returning from treatment trips abroad, must submit a health certificate from the Medical Treatment Committee Abroad through pre-registration at www.Ehteraz.gov.qa.

For more details please visit the Qatar MoPH website (https://covid19.moph.gov.qa/EN/travel-and-return-policy/Pages/default.aspx)

11. Unvaccinated children below the age of 12 years travelling with immune or recovered parent(s) will follow the same rules that apply to their parent(s) and are not required to have a pre-travel PCR test but only post-arrival test (Rapid Antigen Test) at the following locations:
a. Citizens and Residents: at any public/private clinic within 24 hours of arrival in Qatar and parent(s) must sign an Undertaking form.
b. GCC Citizens (non-resident) and Visitors: if parent(s) are exempted from quarantine, testing for children will be at the port of entry (airport, land, sea) upon arrival in Qatar; if parent/s are subject to hotel quarantine, testing will be at the quarantine hotel.

Returning Resident Permit holders of Qatar and visitors with personal visit visa issued by Ministry of Interior can travel only after obtaining an Exceptional Entry Permit per guest to Return from Qatar Government Portal, the link provided below: https://portal.www.gov.qa/wps/portal/qsports/services/servicetDetail/exceptionalentrypermittoqatarservice

Non-Qatari guests are exempted from the exceptional entry permit if they are sponsored by a Qatari Company and the owner of the company (Qatari) is travelling with them to Doha on the same flight.

*Guests must ensure that they comply with all travel and health requirements of the destination country. If guests are denied entry, they will have to bear the cost of penalty/ deportation.

Doha to India

Traveler Category Permitted to travel from Qatar to India:

  1. Nationals of India/ Nepal/ Bhutan.
  2. All Overseas Citizen of India (OCI) cardholders and Person of Indian origin (PIO) cardholders holding passports of any country
  3. Qatari nationals and nationals from Africa/ South America (including dependent with appropriate category of dependent visa) intending to visit India for any purpose except tourist visa.
    Returning Resident Permit holders of Qatar and visitors with personal visit visa issued by Ministry of Interior can travel only after obtaining an Exceptional Entry Permit to Return from Qatar Government Portal, the link provided below: https://portal.www.gov.qa/wps/portal/qsports/services/servicetDetail/exceptionalentrypermittoqatarservice

Kingdom of Bahrain

India to Bahrain

*Transit not allowed.

Category of guests permitted to travel from India to Bahrain:

  1. Indian nationals holding a valid visa
  2. Guests with Bahrain Residence Permit
  3. Bahraini nationals

Travel compliance for guests prior traveling to Bahrain:

  1. All vaccination certificates containing a QR code for vaccines approved by the World Health Organization, or the Kingdom of Bahrain, or issued in India will be accepted for entry into Bahrain.
  2. Guests vaccinated in Bahrain are considered fully vaccinated if they have the green shield on the Be Aware Application.
  3. Guests not vaccinated in Bahrain are considered fully vaccinated if they have completed 14 days after administration of the second dose in a two-dose vaccination series or completed 14 days after administration of a single dose for single-dose vaccines, and present valid proof of vaccination.
  4. Guests fully vaccinated in India and holding a Residence Permit of Bahrain have an option to upload their Indian Vaccination Certificate on the BeAware App, and getting the Certificate vetted by the Ministry of Health, Bahrain and thereby OBTAINING A GREEN SHIELD on the BeAware App. Guests, who are Fully Vaccinated in India and are having a GREEN SHIELD on the BeAware APP proof of accommodation are not required.
  5. Guests must provide proof of a residence, either owned or leased by the guest or an immediate family member before boarding.
  6. Guests must also complete the health declaration form (click here for the form) in duplicate before arrival into Bahrain.
  7. All guests with smartphones must download the “BEAWARE BAHRAIN” application before arrival.
  8. Guests travel on Visit/ eVisit Visa must have the following requirements:
    i) Confirmed return ticket.
    ii) Valid family visit visa or personal visit visa.
    iii) At least BHD 300 or equivalent to manage their stay in Bahrain.
    iv) A Confirmed Hotel Reservation in Bahrain for the period of stay
    9. Fully vaccinated guests holding valid certificate issued by public health authorities and who are eligible for visa on arrival are accepted upon entry to Bahrain. They must review their eligibility for a visa on-arrival prior to departure on the following link: evisa.gov.bh

For more details please visit the Bahrain MoH website- https://healthalert.gov.bh/

Bahrain to India

Category of guests permitted to travel from Bahrain to India:

  1. Indian nationals stranded in Bahrain,
  2. All Overseas Citizen of India (OCI) cardholders holding Bahraini passports, and
  3. Bahraini nationals (including diplomats) holding a valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.2020 as amended from time to time.

*Guests must ensure that they comply with all travel and health requirements of the destination country. If guests are denied entry, they will have to bear the cost of penalty/ deportation.

State of Kuwait

India to Kuwait

*Transit not allowed.

All health travel procedures and requirements related to the COVI-19 pandemic is cancelled. Normal procedures applied prior to the pandemic will be implemented.

*Guests must ensure that they comply with all travel and health requirements of the destination country. If guests are denied entry, they will have to bear the cost of penalty/ deportation.

Kingdom of Saudi Arabia

India to Saudi Arabia

*Transit not allowed.

Travel compliance for the guests prior traveling to Saudi Arabia:

  1. Guests (except Saudi Citizens) must fill out the Registration Immunization Information Form prior travelling to Saudi Arabia through the Muqeem website on the Immunization data https://muqeem.sa/#/vaccine-registration/home to allow them to register their immunization data which will enable them to use TAWAKKALNA App.
  2. Visit visa holders are required to have health insurance to cover the COVID-19 treatment during their stay in Saudi Arabia.

*Guests must ensure that they comply with all travel and health requirements of the destination country. If guests are denied entry, they will have to bear the cost of penalty/ deportation.

Singapore

*Transit not allowed

1. Fully vaccinated guests do not require any entry approvals and need not apply for a Vaccinated Travel Pass (VTP) or Air Travel Pass (ATP) for entry into Singapore.
2. Guests who are not Singapore citizens or permanent residents or long term pass holders between 13 and 17 years old would be required to apply for an Entry Approval, including Non Malaysian male work permit holders in the construction, marine and process sectors

  • Dormitory bound work permit holders
  • Unvaccinated/ partially vaccinated long term pass holder
  • Unvaccinated/ partially vaccinated short term visitors
  • Foreign short term visitors holding passports or travel documents issued by visa required country/region must apply for an entry visa.

Guest Requirements for travelling to Singapore

1. All guests will also need to present an acceptable proof of vaccination for verification at check in and immigration on arrival. All vaccination certificates, regardless of place of issuance and whether digitally verifiable or not, will be accepted as proof of vaccination. Children 12 years old and below are exempt from the vaccination requirement
2. Unvaccinated guests flying to Singapore will be required to serve a 7 day Stay Home Notice (SHN) upon arrival in Singapore, and complete a mandatory COVID 19 PCR test before the end of the SHN
3. All guests are strongly encouraged to submit the SG Arrival Card (SGAC), within 3 days before the date of arrival in Singapore and present their SGAC acknowledgment email with any relevant supporting documentation at check in for their flight to Singapore. Please note that the physical arrival card (white card) is no longer accepted. There are three sections on the SGAC to be completed
i. Personal Particulars
ii. Vaccination status, including the submission of proof of vaccination for those who are vaccinated outside Singapore. Those vaccinated in Singapore do not need to upload their proof of vaccination
iii. Health declaration
4. For information about entry to Singapore, please refer to Safe Travel website

Covid-19 Testing Requirements
1. Present a valid Negative COVID-19 PCR Test / ART report taken within 48 hours of departure administered by a professional. The test memo must be in English from a laboratory which is internationally accredited or recognized by the Indian authorities. The test memo must have name, date of birth, nationality and passport number of the guest as indicated in his/ her passport, the date that the test was taken (sample/ swab collection must be within the approved window of 48 hours) and the test result.
Children aged 2 years and below (as of calendar year) are exempted from these tests.
2. COVID 19 PCR and ART test requirement does not apply to:
i. Guests aged 2 years old and below in the calendar year
ii. Fully vaccinated guests have a positive COVID 19 PCR test or professionally administered ART result taken between 7 and 90 days before the scheduled date of departure of the flight to Singapore must present a valid COVID 19 certificate or proof (not handwritten) in English or translated to English:
A. Medical discharge memo issued by the relevant state authority or licensed medical professional, OR
B. Result of a positive COVID 19 PCR Test administered at an internationally accredited or recognized lab/clinic/medical facility; OR
C. Result of a positive antigen rapid test (ART) administered by a trained professional
D. States their name, and at least one other personal identifier such as the date of birth or passport number matching the information on their passport used for entry into Singapore
E. States their date of infection or the discharge date, which must be between 7 and 90 days before the scheduled date of departure for the flight to Singapore
iii. Guests who are unvaccinated or partially vaccinated who can present a positive COVID 19 PCR test or professionally administered ART result taken between 14 and 90 days before the scheduled date of departure of the flight to Singapore or a discharge letter that
A. States their name, and at least one other personal identifier such as the date of birth or passport number matching the information on their passport used for entry into Singapore
B. States their date of infection or the discharge date, which must be between 14 and 90 days before the scheduled date of departure for the flight to Singapore
C. Is issued by a relevant state authority or licensed medical professional
iv. Guests who have been given an exemption by a relevant Singapore government agency
v. If you present symptoms on arrival, you may be required to take a COVID 19 test. Each antigen rapid test (ART) administered will cost SGD 30, while each COVID 19 PCR test will cost SGD 138

Vaccination Requirements
1. Guests vaccinated in Singapore can present their vaccination status in any of the accepted formats.
a. Vaccination certificate
b. Vaccination status as shown in the HealthHub or TraceTogether app
2. For guests vaccinated outside of Singapore, any of the following proof of vaccination formats will be accepted.
a. Digitally verifiable vaccination certificate; OR
b. Vaccination certificate with the following details in English, or translated to English with notarization
i. Name (as per travel document used for entry)
ii. At least one other personal identifier, e.g. date of birth or passport number (per travel document used for entry)
iii. Country of vaccination
iv. Name of vaccine(s) administered, i.e., different name for different types of vaccines
v. Vaccinate date(s)
3. The vaccination requirements for entry do not apply to guests below 18 years old at the time of arrival. Unvaccinated guests between 13 years old and 17 years old can enter without proof of vaccination provided they complete the full vaccination regimen within two months after they arrive in Singapore.
4. Pass holders who cannot be vaccinated due to special considerations will be issued with an exemption letter by a Singapore Government Agency and must present this at check-in.
5. All work pass holders, Student’s Pass holders, their dependents, and holders of an In Principle Approval (IPA) letter must be fully vaccinated to enter Singapore.
6. From 1 February 2022, 00:01 (Singapore time), all Work Pass holders, Student’s Pass holders and their dependents, and holders of an In Principle Approval (IPA) letter entering Singapore must present one of the following proofs of vaccination at check-in.
a. an acceptance letter issued by the Safe Travel Office (STO) confirming that the guest’s vaccination certificate has been verified using the Vaccination Check Portal or
b. an electronic or physical copy of a vaccination certificate, which states the following
i. Guest’s name as stated on the passport
ii. At least 1 other personal identifier (e.g. date of birth or passport number), corresponding exactly with the information in the guest’s passport used for entry into Singapore
iii. Country of vaccination
iv. Name of vaccine(s) administered (if more than 1 dose, the name of each vaccine administered) and
v. Vaccination date(s) (if more than 1 dose, the date each dose was administered). Guests must complete their vaccination at least 14 days before entering Singapore
7. Vaccination status updated on Health Hub or TraceTogether App.

Unvaccinated Guests

1. Unvaccinated guests flying to Singapore will be required to serve a 7 day Stay Home Notice (SHN) on arrival and stay within their SHN accommodation and complete a mandatory COVID 19 PCR test before the end of the SHN. Place of accommodation may include:
i. Place of residence; OR
ii. Serviced apartment; OR
iii. Hotel of choice

Additional Requirements
1. All guests entering Singapore, must mandatorily submit an electronic Singapore Arrival Card with Health Declaration (eHDC). Click here visit to complete the health declaration and please ensure the following
a. the date of eHDC submission is within the three days prior to the scheduled date of arrival in Singapore
b. the identification details of the guest correspond to the details in the eHDC
2. All seamen are required to hold these 3 documents: In Principal Approval (IPA) issued by ICA, Maritime and Port Authority (MPA) Approval Letter and a Letter of Guarantee (LG) issued by the shipping company
3. Families travelling under the SC/PR ties lane will have to get the approval ICA ALE letter
4. From 17 March 2022, 2359hrs (SGT), the following documents are required to request entry approval for cruise crew
a. Singapore Tourism Board’s (STB) and CA’s sign on letter (specifying either Quantum of the Seas, Spectrum of the Seas, World Dream under the title “In Principle Approval for Foreign Seamen to Sign On”)
b. The application must include the cruise crew’s negative pre departure test result or a valid proof of recovery and their vaccination status
5. All guests are required to install and activate the TraceTogether mobile application. Guests 6 years old and below and guests who are unable to use a mobile device due to a certified disability/special need can obtain a TraceTogether token after arrival in Singapore
6. Age is calculated based on calendar year. If a guest is entering Singapore in 2021, those born in or after 2004 are not required to present documentary proof of vaccination
7. Effective 31st March,2022, 2359Hrs (Singapore Time) short-term visitors who are fully vaccinated will no longer be required to have travel insurance for their COVID-19 related medical treatment and hospitalization costs for entry into Singapore

Guests entering Singapore must comply with Singapore’s public health and immigration requirements as specified by the Immigration and Checkpoints Authority on its website at safetravel.ica.gov.sg.

Visit www.moh.gov.sg/covid-19 for more details about the requirements of travel. Guests may check the Embassy’s website or Facebook regularly for new updates on the requirements: https://hcisingapore.gov.in or https://m.facebook.com/IndiaInSingapore

Click here for more information on Safe Travel arrangements for arrival or departure.

*Guests must ensure that they comply with all travel and health requirements of the destination country. If guests are denied entry, they will have to bear the cost of penalty/ deportation.

Read Previous

UAE Travel Update

30 Comments
Muhammed suhail kp January 17, 2022
| |

Sir,

     I Muhammed Suhail Kunnummal palathumkara, have booked the air ticket on 11.01.2022 tuesday from kannur international airport (CNN) to Sharjah (SHJ) in AirIndia Express flight no: IX-745. As i was tested covid positive, I could not travel on that day.

     I humbly request you to provide the nearest date ticket from kannur to sharjah in place of ticket cancelled by you.

    I attached the supportings here.

Loganathan January 16, 2022
| |

Dear sir/madam,

Two times amount deducted - for Additional 5 kg adding

Please find an attachment of ticket copy and bank statement for your kind reference.

PNR : YDAE0J

Please credit Rs.1350 the same account asap.

Rgds

Loganathan
9171070600

nisha kanabar January 10, 2022
| |

Worst Airlines ever , for covid +ve cases also they say that the cancellation charges will be applicable. Learn something from other airlines .

Dr. Nisar Ahamad Nalband September 17, 2020
| |

Dear Sir

I am working as Professor in Saudi Arabia I am unable to book ticket to Riyadh from India.
I have valid Visa and Iqama plz help out with clear guidance.

Rgds

Vijayakumar March 11, 2020
| |

Hi sir
Any flight cancelled for dubai
I booked flight at 14 march
So i want to confirm

Anand Thomas March 10, 2020
| |

If there any medical certificate needed for those who going to UAE tomorrow.

susanth March 10, 2020
| |

hello team
I tried to call dubai number and also the 24x7 customer care number , but unfortunately no response.
could you please be so kind to posepone my excixting ticket to April 24 ,2020.
my booking reference = UPJKEG
Journey 1: Kochi, Intl Terminal, COK to Sharjah, SHJ

I wrote an email to all these email id , but no response until now

'dxbapt@airindiaexpress.in'; 'icshjapt@eim.ae'; 'apm.shj@airindia.in'; 'ixuae@atauae.com'; 'ixuae@atauae.com'

kindly support
many thanks in advance

Mohammed Shaheer March 10, 2020
| |

Hi

I am planning to book a ticket for my family (visit visa) on 14th March to Riyadh, is there any restrictionss on this date or as per previous notification (will allow to enter Riyadh)

Awaiting for your valuable reply asap

SARATH CS March 10, 2020
| |

DEAR AIR INDIA EXPRESS MANAGEMENT,
AM BOOKING DOHA TO KOCHI ON MARCH 17 TH(TRAVELLING DATE) .....YESTERDAY ALL FLIGHT CANCELLED AIR INDIA...HOW CAN I REFUND THE AMOUNT....?

TAHIR March 10, 2020
| |

WHAT ABOUT TRAVELLING FROM UAE?

Saji Abdul Lathif March 10, 2020
| |

I required to change my travelling date due to Covid 19. Is it free of cost or some charge shall be applicable.

Shajila March 10, 2020
| |

Sir,I have taken ticket to qatar today, can I change the ticket to the month of October,as the flight is cancelled,or will u refund the amount.

SHINOS IBRAHIM March 9, 2020
| |

Dear sir

I took the ticket for my family to Kozhikode Kuwait on 26th March, but unfortunately now there is a restriction on Visit visa due to Covid-19. Because I need to change travel dates. Kindly give to me advise how to process the change date or refund.

MANOJ KUMAR PATHAMKULAM March 9, 2020
| |

Dear Sir / Madam,

I have taken one airline ticket from Dubai to Cochin from Air India Express on 19-03-20. ( Ticket copy attached).

Due to corona virus (Covid-19), my working company not allowed travel to anywhere. So I would like to cancel of my ticket.

Firstly I want to know that, if i cancel my ticket, it is 100% refundable?

Booking Airline Referance is is : NAXTAK

Name : MR. MANOJ KUMAR PATHAMKULAM MANDRAMKOTTIL

Flight No. 434

Waiting for your reply...

Joseph March 9, 2020
| |

Hi good morning
I have booked on 19th March from Kochi to Dubai me along with 2 kids.
Can we postpone without further charges
Please confirm, if possible to April first week.

Jayapalan nair March 9, 2020
| |

Please consider sending the latest news.

I am travelling to Qatar on Thursday, 12 march 2020.

Nijil March 4, 2020
| |

what about the transit passengers from bharain via??